Care Track
Building Blocks

The TforG Care Tracks provide a visual narrative of the patient journey of a specific pathology or clinical process in a specific country. They are always customized to your product.

All Care Tracks are fully quantified and are composed of the following elements:

Visual narrative

The Care Track show the full Patient Flow and includes:

The patient flow from symptom to follow-up
The description of each treatment and diagnostic step
Full quantification based on incidence and prevalence
Full quantification of through put at each decision point

Patient Owner

The Care Track shows where each part of the patient flow is located within the hospital, indicating:

The department
The care provider
The applied equipment, medical devices and technologies, including detailed overview of testing, treatment, diagnosis, etc.
Bottlenecks related to the treatment/test/device/technology applied, in terms of patient throughput

Decision Points

The Care Track identifies each decision point including all relevant elements that decide which route in the patient flow a specific patient follows:

Decision drivers: what influences the next step (e.g.: Clinical factors, hospital routines, DRGs, treatment necessity)
Decision making unit: who makes the decision (e.g.: care provider, patient)
Consequences and outcomes of the decision
Bottlenecks related to the decision point; in terms of diagnosis and treatment referral

External influences

For quite a while now, a series of developments originating outside of the hospital have been influencing the healthcare system, and thus the Care delivery chain and patient flows.

In many cases these external influences have exceeded the impact of some internal, hospital-based forces, for example, the decision unit. This trend will continue to increase in the coming years.

The TforG Care Tracks clearly identify these external forces, where they impact and what the extent of their influence on the patient flow is.
The most important external influences are:

Evidence based medicine ( assessment agencies)
DRG-based reimbursements
Clinical guidelines and protocols
Payers (e.g. insurance companies)


The Care Track identifies the bottlenecks in a patient flow, in order to highlight where the potential for added value is. Bottlenecks can be related to decision points and defined in terms of diagnosis and referral support; to treatments or testing, which are defined in terms of patient throughput or associated with post-hospital care.